Manager of Seniors' Services (full-time)

Opportunity Profile
MANAGER OF SENIORS’ SERVICES
THE CRIDGE CENTRE FOR THE FAMILY
Position
1307 Hillside Ave, Victoria, BC
Full-time annual salary of $85,000-92,000, plus extensive benefits package and enrollment in the Municipal Pension Plan.
Full-Time, Exempt. 37.5 hours per week
Application Deadline: open until a suitable candidate is found
Anticipated Start Date: Negotiable
The Cridge Centre for the Family in Victoria, BC, is seeking a Manager of Seniors’ Services.
Reporting to the CEO and leading the Seniors’ Services team, this role provides strategic leadership to deliver high-quality, person-centred programs that reflect the organization’s mission and values. The manager oversees departmental operations, strengthens service delivery systems, and supports continuous improvement and long-term program growth. As an advocate for residents and staff, the manager fosters an environment that promotes quality of life, operational excellence, and employee well-being. The successful candidate must personally affirm the organization’s Statement of Faith as outlined in the Bylaws.
If you excel in healthcare management, property management, seniors' services and have a passion for demonstrating the love of Jesus Christ through serving your community, we would like to hear from you.
Location
Compensation
Status
Timeline and Details
Our Story
Abundant Life.
Act justly. Love mercy. Walk humbly.
Providing excellence in support, housing, education, and community, we work together to restore hope and a future to those overcoming the challenges before them.
For over 150 years, we’ve been at the heart of our community, providing essential support, restoring hope, and building connections. What began as a small orphanage in 1873 has evolved into a multi-service organization, serving over 2400 individuals annually. From childcare services to senior living, including specialized programs like our Brain Injury Services and The Cridge Transition House for Women, we’re committed to delivering meaningful and effective support.
We have officially adopted the United Nations Declaration on the Rights of Indigenous Peoples and are actively seeking reconciliation with our First Nations’ neighbours. We continue to grow and develop in meeting the ongoing needs of the community as an expression of our Christian faith.
Vision
Values
Mission
Departmental Operations
efficient, high-quality service delivery.
Oversees and delegates residency applications and coordinates with Island Health on admissions and discharges to support seamless resident transitions.
Provides vison, oversight, and direction to all program and operations ensuring alignment with organizational values.
Promotes culturally sensitive, person-centered service delivery, recognizing and respecting residents’ diverse ethnic, spiritual, and life experiences.
Provides senior oversight of tenant safety and risk management, identifying emerging concerns and implementing appropriate preventative measures.
Develops strategic leadership and oversight for all operational departments, ensuring THE CRIDGE CENTRE FOR THE FAMILY | 3 Financial Management Staff Engagement and Spiritual Leadership
Partners with the Director of Finance and/or CEO to provide strategic leadership in designing and managing funding initiatives.
Proactively builds partnerships and generates revenue to support ongoing growth, operations, and staff development.
Partners with the CEO and/or Director of Finance to determine rental pricing strategies that align with and support overall budget planning and financial sustainability.
Collaborates with the CEO and or Director of Finance, negotiates funding contracts ensuring alignment with long-term fiscal sustainability.
Proactively engages with staff to address concerns, identify professional development opportunities, and assess training and operational needs.
Facilitates meetings with department heads and team leaders to promote alignment, collaboration, and consistency with organizati