Store Team Member

Store Team Member
Team Members, FOH and BOH, have the important role of engaging with our guests every day through the celebration of tea and preparing healthy food of exceptional quality.
Responsibilities
Delivering excellent hospitality to our guests, fellow team members, management, and vendors.
Building a strong connection with guests through exceptional service.
Upholding the TBar’s best operations standards.
Believing in and living our core values.
Greeting guests, preparing and serving beverages/food, and handling payment.
Essential Functions
1) Exceptional Guest Experience
Offers exceptional foodservice experience.
Welcoming and outgoing personality.
Demonstrates a high hospitality quotient.
Provides quality service to guests, striving to exceed expectations daily.
Greets guests in a courteous and friendly manner.
Assists guests by anticipating needs, asking questions, and sharing product knowledge.
Prepares and delivers fresh flavorful food to guests with pride.
Demonstrates that our guests come first by serving them with a sense of urgency.
2) Financial Cash Handling
Follows the TBar’s cash handling procedures and policy, including cash, credit cards, gift cards and other payment methods accepted by the company.
Operates POS system accurately and efficiently.
3) Store Environment & Operations Excellence
Upholds the TBar’s operation standards and provides a high level of foodservice hospitality.
Maintains a clean, safe, and sanitary store environment in compliance with the TBar ’s health and safety standards.
Conducts food safety and work safety checklists.
Cleans all areas of the store following proper procedures in the use, handling, and storage of cleaning chemicals.
Takes pride in going above and beyond with guest service, cleanliness, and following SOP ’s.
Knowledge, Skills and Abilities
Embraces the TBar’s mission, values and culture.
Ability to learn continuously.
Carries a friendly, energetic, personable demeanor - “Can do” attitude.
Has a passion for hospitality.
Strong focus on quality.
Consistently goes above and beyond.
Extremely reliable and punctual.
Enjoys working in a team environment.
Able to work quickly, embrace and learn new information, multi task and incorporate feedback into personal performance.
Ability to perform various physical tasks during work shift.
Success Measures
Contribute to the TBar’s mission and culture.
Perform assigned responsibilities according to standard operations practice.
Ensure delivery of exceptional guest experience.
Consistently earn positive feedback from fellow team members, guests, operations leads and management.
Compensation
Competitive hourly wage + tips.
Healthy and delicious discounted shift meals.
Opportunities for advancement and re-location to new stores.
Free TBar gear and rewards through our Club Teaz rewards program.