Room Attendant

Loews Philadelphia Hotel offers job seekers the chance to work in the historic PSFS building in Center City. Team members deliver modern hospitality in a landmark setting surrounded by Philadelphia's skyline, arts scene and vibrant culture.
Who We Are : Founded in 1960, Loews Hotels & Co operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations.
Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact.
Creating a Team Member experience where you belong no matter what age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
What We Offer :
- Competitive health & wellness benefits, 401(k) & company match
- Paid Sick Days, Vacation, and Holidays, Paid Bereavement, Paid Pet Bereavement
- Paid Parental Leave
- Adoption Assistance
- Training & Development opportunities, career growth
- Tuition Reimbursement
- Pet Insurance
- Commuter Benefits for transit and parking
- Complimentary meals in Team Member Café while working
- Food & Beverage discounts in our on-site outlets
- Team Member Hotel Rates, other discounts, perks and more
- Benefits are subject to eligibility and may vary by position
What We're Looking For :
A detail-driven Room Attendant who takes pride in creating spotless, welcoming spaces for our guests. You'll be the heartbeat of our guest experience - ensuring every room feels like a home away from home. In this role, you'll combine efficiency with care, delivering exceptional service that reflects Loews Hotels' commitment to comfort and quality.
Who You Are :
- Guest-Centered Professional : You thrive on making guests feel valued and comfortable, anticipating needs before they arise.
- Precision-Focused Professional : You take pride in accuracy and consistency, ensuring every detail contributes to an exceptional guest experience.
- Reliable and Proactive : You take initiative, stay organized, and consistently deliver on expectations.
- Team-Oriented Collaborator : You work well with others, supporting your team to achieve shared goals.
- Positive and Adaptable : You maintain a friendly attitude and adjust seamlessly to changing priorities.
- Veterans and military spouses encouraged to apply.
What You'll Do :
- Clean and sanitize guest rooms and bathrooms to Loews Hotels' standards.
- Replace linens, amenities, and report any maintenance issues promptly.
- Organize cleaning carts and linen closets, ensuring supplies are stocked and used properly.
- Report lost items, suspicious behavior, and any irregularities to supervisors.
- Attend departmental meetings and assist in related areas when needed.
- Provide accurate information about hotel facilities and services to guests.
- Maintain professional appearance and adhere to uniform standards.
- Deliver friendly, helpful guest interactions that enhance satisfaction.
- Follow OSHA safety protocols and departmental procedures for chemical use and emergency situations.
- Regular attendance in conformance with standards.
- May be required to work varying schedules to reflect business needs.
- Required to attend all mandatory training sessions and meetings.
- Perform other duties as assigned.
Your Qualifications Include :
- High school diploma or equivalent work experience preferred.
- Previous experience in a cleaning role preferred.
- Previous experience in a hotel or resort environment preferred.
- Basic English skills preferred.
- Ability to walk, stand, reach and bend.
- Ability to push, lift, and pull items weighing up to 25lbs repetitively during entire shift.
- Ability to work a flexible schedule, including weekend