Shift Leader, Culinary Team (full-time)

Our culinary team makes all our ice cream batch-by-batch all from scratch, no pre-made product from a bag here! In our bustling kitchen, daily activities include prepping fruits and vegetables, cooking ice cream, prepping and baking mix-ins, churning ice cream, packing pints, making ice cream bars and sandwiches, and maintaining our inventory of ice cream and ingredients.
We’re looking for a Shift Leader who will become the Assistant Manager for our culinary team by summer 2027. This role will support our culinary manager, and lead back-of-house shifts to ensure smooth production of our from-scratch ice creams and pastries.
Start date is ideally mid-November. We can accommodate 24-40hrs/week until February, after which the role must be full-time.
Responsibilities :
- Day-to-day ice cream and pastry production, including clean-up (approx. 36 hrs production and 4hrs administrative tasks per week)
- Support kitchen management including: Short and long-term production planning and inventory management, Coordination with the retail team, suppliers, and service providers Standardization & systemization of procedures (manuals, guides, wikis) for team efficiency and quality assurance Product development & testing
Required Skills & Attributes:
- Eager to learn about the ins and outs of small business. Enthused by the challenge of balancing a complex production pipeline that covers a retail store, market stall, catering, and custom orders.
- Tech literacy: able to work with Slack, google drive, emailing, phone calls etc…
- Penchant for Organization, Cleanliness, and Attention to Detail
- Thrives with problem solving, has foresight, and is adaptable to change.
- Can lead a team as a positive and approachable role model, comfortable with taking on a mentorship role
- Comfortable working 8-10hrs on your feet, and with working from home online
Other Requirements :
- Minimum 2 year experience - in Pastry, Production, Culinary, Confection, or Food
- Food handlers certificate
- Must be available Sundays & Mondays During the Christmas season (not on the statutory holiday days) During the summer season April - September inclusive
Preferred :
- Leadership experience, particularly in food/pastry
- Post-Secondary Education in Pastry or Culinary Arts
- Particular knowledge in fermentation, preservation, sustainable, plant-based, local & seasonal, and/or under-represented cuisines
We proudly offer the following benefits:
- **$48,700 annual salary with 2 weeks paid vacation & health benefits (incl drug, dental, physio, massage etc...) **$18/hr for first 2 weeks of training. Training period can be shortened for applicants with sufficient ice cream/pastry experience.
- Consistent day time hours. Our kitchen is open 7am - 7pm.
- Paid breaks and 10 paid sick days after probation (1-month)
- 35% staff discount
- Professional development & management opportunities.
- Creative and intimate small business culture, and all the ice cream!
To apply, please email [email protected] with your resume attached. Application period closes October 10th, 2026. Applications will not be reviewed until mid-October.