Store Manager
Key Details
About This Role
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Store Manager
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Job Type
Full Time
About the Role
The Store Operation Manager is responsible for leading the day-to-day operational and financial excellence of Odd One Out Tea by exercising outstanding leadership and decision-making that supports operational standards. The operation manager will: • Manage the flow of service to ensure the highest levels of Safety, Cleanliness, Quality, and Speed, while simultaneously upholding OOO's standards of Hospitality in all interactions. • Help build and lead a high-performance team by participating in people's recruitment, selection, and performance management. • Experienced in training and standardization to ensure efficiency and consistency. • Operational support functions (i.e., Purchasing, Receiving, Inventory, etc.) to ensure the business's operational excellence and financial health. • Lead and works to maintain the facility and all equipment to the highest standards – ensuring Safety and Cleanliness. • Ensure compliance with local labor laws, FDA food safety requirements, etc., as well as compliance with all Loss Prevention.
Requirements
- At least 2 years of leadership experience supervising a team
- Food Safety Certification according to local jurisdiction
- Strong Problem Solving Skills
- Practical Communication Skills, both written and verbal
- Experience in the tea and coffee industry is a significant asset
About the Company
Welcome to ODD ONE OUT, where we revolutionize the world of tea with our three distinctive value propositions. Our award-winning milk teas, carefully crafted by our flavoursmiths who infuse elements from the world of cocktails, guarantee a symphony of flavors that delights the palate. We pride ourselves on being pioneers of small-batch tea leaves, sourcing directly from independent farmers to ensure the freshest and highest-quality ingredients. Each tea variety is custom-roasted to perfection, laying a solid foundation for every cup. With an artful blend of botanical ingredients, our curated menu offers a wide spectrum of flavors, capturing the essence of pure indulgence in every sip. At ODD ONE OUT, sip satisfaction is guaranteed.
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