Assistant General Manager

Beerhouse on Long , our trendy, busy restaurant has a vacancy for an Assistant Manager. We are looking for someone who is a manager NOT a boss or a supervisor. We want the best person for the job who can take a challenge head-on, bring our team together to compete against the best of the best and whose heart and soul is in driving a restaurant forward with integrity, honesty and fairness. Duties and responsibilities include: Performing the role of Standard Bearer Ensuring an exceptional guest experience Driving the vision, mission and values of the company throughout all operational facets Enforcing sanitation standards and procedures, and complying with H&S regulations Maintaining security systems Briefing staff on the daily specials, low stock items and items that need to be shifted Working with the Head Chef to ensure smooth operations from kitchen to table Managing customer concerns and complaints to an exceptionally high standard Recording customer incidents, security concerns, staff matters and stock issues in hand-over documents Maintain and stock waiter-stations Evaluate, develop and enforce company policies and procedures Recording of wastage Reconciling daily takings Float Management Managing and maintaining Change Box and Petty Cash Accounting for all product cancellations Assisting Stock- and General Managers with daily stock counts Issuing of stock on-shift Accurate recording of stock issued from store Investigate stock discrepancies and work with HR to enforce corrective actions Assist the General Manager and work with HR with onboarding of new staff Assist the General Manager and work with HR with ongoing training and development of staff Work closely with HR to maintain fair labour practices and updated employee information files Work with HR in recruitment of staff – secondary interviews and evaluations of potential staff Assist the General Manager with the creation of weekly staff rotations Assist the General Manager with monthly payroll Coordinating leave requests Assist HR and the General Manager with quarterly staff appraisals and career management reviews Managing and taking responsibility for closing procedures Complete hand-over document recording Co-chair bi-monthly management meetings and follow-up on minuted actions Chair monthly staff meetings Our absolute minimum requirements: Track record of excellent service in the restaurant industry At least 3 years’ experience as a FOH Floor Manager At least 1 years’ experience in a similar Assistant Manager role Exceptional communication skills Proven ability to effectively lead a team – we want a leader, not a boss or supervisor Personable, friendly and professional demeanour Analytical thinker, problem-solver and all-round multi-tasker who isn’t afraid to get his/her hands dirty Ability to manage high stress levels in a demanding environment whilst maintaining optimum levels of professionalism and integrity Renumeration R12000 – R14000, depending on experience Should you meet our requirements and are on-track to have a great career in the restaurant industry, please send your CV to [email protected] , citing the position in the subject line. Due to the volume of applications that we receive on a daily basis, please note that if you have not received any feedback within 14 days of your initial application; kindly accept your application as unsuccessful. Beerhouse (Pty) Ltd & its subsidiaries is an equal opportunity employer. We take pride in employing a workforce from varied backgrounds in compliance with South African Labour Legislation & we encourage South African citizens from all backgrounds to apply for this position.