Shift Supervisor
Key Details
About This Role
Find your place at Starbucks where you’ll take the lead of the shift, working with your team of baristas to create our Starbucks Experience for our customers with high quality service and beverages, delivering best moments and operational excellence. Working in one of our dynamic stores, a typical day could include:
· Collaborating with the Store Manager, leading great shifts, supporting partners and delivering the Starbucks Experience for our team and customers
· Inspiring and motivating the store team to make every moment right for our partners and customers, including pre-empting and adapting to any potential issues and addressing any that arise to optimise the customer experience
· Providing quality beverages and food products consistently for all customers in line with our recipe and presentation standards
· Delivering legendary customer service to all customers with a customer comes first attitude and creating genuine connections
· Maintaining a clean and organised workspace for your customers and partners
· Executing store operations during scheduled shifts, including organising opening and closing duties.
· Ensuring all partners follow Starbucks operational policies and procedures, including those for till usage and safety and security, to ensure the safety of all partners during each shift.