
Barista Role
Key Details
About This Role
We are looking for an engaging, courteous barista who is passionate about coffee preparation and education.
The barista will greet customers, answer their questions, take orders and accept payments, and prepare and serve food and drinks. You will also maintain a clean and well-stocked workspace and dining area, update displays, and continuously expand your knowledge of coffee quality controls, preparation methods, and presentation.
To succeed as a barista, you should be committed to providing customers with excellent service. You should be positive, friendly, knowledgeable, and polite.
Some of the responsibilities of the barista are to:
- Greet customers as they enter
- Assist customers with drink menus and answer their questions
- Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
- Prepare beverages following recipes
- Prepare food for serving (such as heating and displaying)
- Serve beverages and prepared food, like cookies, pastries and pies
- Receive and process payments (cash and cards)
- Keep the bar area clean
- Maintain stock of consumables
- Maintain stock of clean mugs and plates
- Check if brewing equipment operates properly and report any maintenance needs
- Comply with health and safety regulations
- Communicate customer feedback to managers