Retail Sales Manager

Retail Sales Manager ST THOMAS , VI , United States Apply Now! 🌈 Retail Sales Manager – The Vibery Location: Red Hook, St. Thomas, U.S. Virgin Islands Type: Full-Time Compensation: Competitive base + performance-based bonuses 🌟 About The Vibery The Vibery is a 4,200 sq. ft. sensory-focused, alcohol-free social sanctuary. It hosts immersive live music, wellness events, ceremonies, art shows, and movement classes. A spiritual and cultural hub, The Vibery blends high-vibrational retail, a curated mocktail and kava bar, and intentional community programming. ✨ Job Overview The Retail Sales Manager at The Vibery is responsible for overseeing the daily operations of the front-of-house retail floor, managing inventory, leading a team of high-vibe retail associates, and ensuring the guest experience is both deeply aligned with the brand and spiritually resonant. This individual is a grounded, detail-oriented leader with a passion for wellness, plant-based living, conscious retail, and exceptional hospitality. 🧘♂️ Key Responsibilities Supervise all front-of-house operations during open hours, including retail transactions, lounge flow, and guest experiences. Lead, inspire, and manage the retail sales team — setting schedules, providing coaching, and conducting performance evaluations. Maintain a clean, organized, and energetically aligned retail environment. Track and manage product inventory (CBD, crystals, apparel, botanicals, etc.), ensuring accurate stock levels and display presentation. Build and manage customer service standards — from greetings to guest flow to closing interactions. Collaborate with the Events, Operations, and Wellness teams to ensure synergy across classes, performances, and retail traffic. Use POS and CRM systems to track sales data, generate reports, and optimize product performance. Assist in ordering, vendor relations, and product onboarding (especially local, handmade, or spiritual goods). Monitor compliance with relevant retail and workplace safety standards. Serve as an ambassador of the brand, sharing our mission with guests and creating meaningful interactions. 💼 Required Qualifications 2+ years of retail or hospitality management experience Strong leadership skills with a team-first mindset Familiarity with wellness products, plant-based living, kava, or metaphysical retail Excellent communication, organization, and multitasking abilities Proficiency with POS systems (Square, Shopify, or similar) Comfortable working flexible hours, including nights/weekends during events Energetically attuned: understands the balance between business flow and spiritual intention 🌿 Bonus Points Experience in sober/social environments, yoga studios, or alternative wellness spaces Basic knowledge of chakras, crystals, herbal medicine, or mindfulness practices Ability to lead short team meditations, intention-setting circles, or wellness check-ins Spanish or multilingual Customer Relationship Personal Evolution Autonomy Administrative Work Technical Expertise Apply Now!