Assistant Manager for Sri Lankan Applicants

Soul & Surf Sri Lanka has been the leading surf and yoga stay on the island since 2014. We’re a small, hands-on team delivering surf, yoga, food, and retreat experiences and this role sits right in the middle of it all. We’re looking for an Assistant Manager to work closely with the General Manager, taking ownership of day-to-day operations across both the retreat and café.
This isn’t a big hotel with separate departments and shift managers in every area. You’ll often be the most senior person on site, expected to move between guest check-ins, kitchen coordination, maintenance issues, and financial admin in a single morning. If you thrive on variety, autonomy, and thinking on your feet, this will suit you. If you prefer a defined desk role with clear boundaries, it won’t.
Responsibilities
- Manage daily staff coordination — briefings, rotas, and making sure tasks are completed to standard • Own the guest experience from check-in to check-out — handle queries, solve problems on the spot, make guests feel looked after • Handle daily cash management — reconciliation, petty cash, and ensuring accurate records • Keep operational admin up to date: checklists, trackers, handover notes, and reporting • Track stock levels, place orders, and coordinate with suppliers before things run out • Step into service roles when needed (café, bar, hosting) • Drive events, retreats, and day-to-day logistics • Work closely with the GM on reporting, planning, and improvements
Essentials For The Role
- Previous experience in hospitality, preferably in a supervisory or assistant management role
- Fluent in English, spoken and written
- Strong organisational and communication skills
- Comfortable with numbers — cash handling, basic financial tracking, and spreadsheets
- Confident managing people and handling responsibility
- Able to multitask and stay calm under pressure
- Based in or willing to relocate to the Ahangama area (staff housing available)
- Positive, proactive, and hands-on attitude
- Willing to jump into any area of the business when needed
- A good understanding of and alignment with – the Soul & Surf ethos
Hours & Perks
Full-time, 8 hours a day, 5.5 days a week (Some flexibility required during busy periods and events)
- Competitive salary (above market rate for the area)
- Staff accommodation or housing contribution
- Meals on shift
- Being part of an international team with a strong culture
Use the form below to contact us and give us a short paragraph or two explaining why you’d be a good fit for this role especially showing that you understand Soul & Surf, our values, and our background. Please attach your CV, include the names and numbers of 3 previous managers for references.