Barista

Plays a vital role in creating and maintaining a vibrant, customer-focused environment by providing exceptional coffee and beverages. Baristas must be friendly and enthusiastic, have a passion for coffee, and a commitment to delivering exceptional service to ensure that each customer's visit is memorable.

Responsibilities
• Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks
• Prepare a variety of baked goods as needed using the provided recipes
• Ensure quality control by following established recipe and presentation standards
• Operate and maintain coffee equipment, including espresso machines and grinders
• Take customer orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios), process payments, and provide attentive and friendly service
• Answering customer questions regarding ingredients
• Maintain a clean and organized workspace, adhering to health and safety guidelines
• Educate customers about our different coffee beans, brewing methods, and flavor profiles
• Assist with inventory management, including monitoring stock levels and requesting orders when necessary
• Collaborate with team members to continuously improve the customer experience and uphold a positive work environment
• Act in accordance with B. Leigh’s Coffee values and culture, and strive to promote said values within the team and to customers
• Maintain proper attendance and punctuality
• Follow B. Leigh’s Coffee operating and cash handling procedures

Requirements
• Previous experience as a Barista
• Familiarity with espresso machines and other coffee-making equipment
• Strong communication and interpersonal skills
• Ability to multitask, work in a fast-paced environment, and responsibly fill slow times with productive tasks that contribute to the mission of B. Leigh’s Coffee
• Ability to stand for extended periods and lift up to 25 pounds
• Flexibility to work various shifts, including weekends and holidays
• Demonstrated ability to provide exceptional customer service experience
• High school diploma or equivalent qualification
• Excellent knowledge of coffee beans, brewing techniques, and flavor profiles is preferred
• ServSafe certification is preferred