Food & Beverage Operations Executive for Grand Park City Hall

The Food & Beverage Operations Executive provides day-to-day operational support to ensure smooth service delivery and consistent guest satisfaction. This role assists in implementing F&B initiatives, coordinating promotions, monitoring service standards, and supporting cost control efforts. The Executive also contributes to staff communication and feedback collection, playing a key role in maintaining operational efficiency and a positive dining experience. Coordinate food and beverage operations including sales, customer service, and promotional activities. Ensure consistent delivery of high-quality food and beverage standards to meet customer satisfaction. Oversee the presentation, supervision, and control of service to optimize profitability and guest experience. Prepare mise-en-place and ensure side stations are fully stocked with food items, crockery, chinaware, and other essentials before each shift. Replenish supplies and linen as needed throughout service. Welcome guests warmly, escort them to their tables, and provide attentive service. Accurately take and serve food and beverage orders in a timely manner. Present bills and process payments efficiently and courteously. Perform additional duties as assigned by the supervisor or management team. 2–3 years of related experience, ideally within hospitality, food & beverage industries. Strong communication and interpersonal skills. Ability to work in a fast-paced environment and as part of a team. Attention to detail and commitment to delivering excellent customer service.