Food & Beverage Operations Assistant Manager for Grand Park City Hall

The Assistant Manager, Food & Beverage Operations supports the Manager, Food & Beverage Operations in overseeing the outlet’s daily operations and ensuring it functions as a profitable revenue-generating centre. This includes assisting in the planning and execution of sales initiatives, promotions, and marketing strategies, while maintaining high service standards and customer satisfaction. The role involves coordinating staff activities, managing inventory and equipment, ensuring hygiene and safety compliance, and optimizing labour and operational efficiency. Plan requirements for bookings and promotions, coordinating with staff to ensure smooth execution. Maintain adequate supplies and ensure equipment is properly maintained. Organize daily operations to optimize labour costs and service efficiency. Uphold service standards and contribute to revenue growth. Ensure staff grooming meets company standards. Assist in the setup and presentation of buffet displays to ensure they are visually appealing and aligned with the outlet’s standards. Ensure food service meets hygiene standards and deliver excellent customer service. Build rapport with guests and maintain a mailing list of regular patrons. Conduct on-the-job and monthly training for outlet staff. Share updates on promotions, events, and guest feedback during briefings. Ensure accurate pricing and monitor for irregularities in cash handling. Perform other duties as assigned.