Team Lead (Events)

Help to make hot beverages, healthy smoothies, juices, salads, and handcrafted sandwiches. Hibiscus Brew team member, you will be one of the faces of the brand, live into the playful brand spirit when customers come in. In this role, you will be largely responsible for selling items and building relationships with the customer to build repeat business and help them with food choices. We are seeking an enthusiastic and proactive Team Lead to oversee daily operations at Hibiscus Brew, with a particular focus on managing our presence at Smorgasburg on Saturdays and Sundays. The ideal candidate will possess strong leadership skills, a forward-thinking mindset, and the ability to ensure seamless execution of both in-store and event operations. Coordinate and oversee Hibiscus Brew’s booth at Smorgasburg, ensuring timely setup, efficient operations, and compliance with all event guidelines. Lead and motivate the event team, ensuring exceptional customer service and product quality. Manage inventory levels for events, ensuring adequate stock while minimizing waste. Supervise daily café operations, including staff scheduling, training, and performance management. Maintain high standards of cleanliness, organization, and compliance with health and safety regulations. Implement and refine operational processes to enhance efficiency and customer satisfaction. Develop and execute strategies for in-store events and promotions to drive customer engagement and sales. Collaborate with marketing teams to promote events and new product launches. Foster a positive work environment that encourages teamwork, professional growth, and high morale. Provide ongoing training and support to staff, ensuring alignment with Hibiscus Brew’s standards and values.