Customer Service

BonBonerie Café & Tearoom

Cincinnati Full-time Barista Posted Sep 20, 2026

Key Details

EmploymentFull-time

About This Role

We are looking for a dedicated Customer Service representative to join our team. The ideal candidate will be responsible for providing exceptional service to our customers, handling inquiries, and resolving issues in a timely manner. You will be the first point of contact for our customers, ensuring they have a positive experience with our brand. Responsibilities include answering phone calls, responding to emails, and managing customer complaints. Strong communication skills and a friendly demeanor are essential.

Requirements

Previous experience in customer service is preferred. Strong communication skills, ability to work in a fast-paced environment, and proficiency in using customer service software.

Benefits

Health insurance, paid time off, employee discounts.