Call Centre

Our IWG Direct team plays a vital role in growing our customer base. From contacting new leads to responding to inbound queries, they are the first point of contact for businesses seeking flexible workspace solutions. Whether it’s providing product information, arranging workspace tours or selling products, our team ensures every prospective customer receives the support they need to have a great day at work - every day.
Our Virtual Receptionists act as a seamless extension of our clients’ businesses, delivering exceptional customer support remotely. From handling calls and emails to routing messages, you’ll play a vital role in keeping operations running smoothly.
Inside Sales Representatives enjoy clear pathways for career progression. For high performers there are opportunities to step into team leadership or management positions, guiding and developing new talent. With continued success, agents can move into enterprise sales or broader leadership roles across the organization, building a long-term career with increasing responsibility and impact.
We prioritise attitude and behaviours over prior sales experience. What matters most to us is having the drive to succeed, the aptitude to sell, and the desire to learn. If you bring those qualities, we’re confident in our ability to train and develop you into a highly effective salesperson.
For our Virtual Receptionist opportunities, then attitude, behaviours and language skills are all more important than your past experience. If you're willing to learn then we'll train you to be the best!
All new team members take part in a comprehensive training program as part of their onboarding and induction. This includes an in-depth introduction to our brands and products, c