Restaurant Hostess

We invite you to join the world of luxury hospitality at Rixos Premium Dubai as our new Restaurant Hostess to provide an appropriate welcome at Turquoise Restaurant for guests, to handle table reservations and effectively control the flow of guests. This position reports to Supervisor. KEY ROLES & RESPONSIBILITIES Provide a warm and friendly welcome, leading guests and seating them at their table Take telephone bookings and maintain a clear and organized reservations Assist in the set-up of tables and displays Maintain and update guest database To ensure full knowledge and understanding of LQA and Hotel Standards and to implement them in all interactions Be attentive to guests and resolve their complaints where possible, reporting all incidents to Supervisor/Assistant Manager/Manager To undertake service training lead by the outlet Departmental Trainer/ Supervisor/Assistant Manager/Manager to ensure full capability in understanding and executing service standards To ensure that all reports related to the outlet are well maintained and completed as per schedule and in a timely manner To support the service team during times of need/crunch in service in the following areas, but not limited to: section holding, coffee station, back area and mis en place etc. Maintain cleanliness of hostess station and surrounding areas, as well as of all menus Maintain good working relationship with own colleagues, and all other departments Correct preparation of all necessary operational material in the back office Learn safety, sanitation and hygiene standards.

Duty Meals provided; breakfast/lunch/dinner/midnight meal + coffee breaks; Vacation tickets /benefits provided by the hotel; Medical Insurance Provided