Customer Service Team Member

We are seeking friendly, well-presented and self-motivated individuals with a passion for customer service to deliver memorable experiences across various settings - including our bustling restaurants — ONDA Sorrento and TARRA Queenscliff, bars, kiosks, conference and event spaces, and aboard the iconic Queenscliff-Sorrento ferry. What you'll be doing: Greeting and serving customers, providing menu information, Taking orders and using point of sale systems, Providing bar service / wine & beer pairings and making coffees, Maintaining clean customer facilities, Performing daily opening and closing procedures including cash and EFTPOS reconciliations, Answering incoming phone calls and entering reservations, Sales, e.g. menu specials and retail add-ons, Maintaining food and beverage cabinets including stock rotation, Basic food prep (e.g. when working aboard vessels and withi