Visitor Experience Assistant

As a Visitor Experience Assistant, you will play a key role in enhancing the visitor experience at Durham Cathedral. Your responsibilities will include welcoming visitors, providing information about the Cathedral and its history, and assisting with events and activities. You will be expected to engage with visitors, ensuring they have a memorable experience while maintaining the highest standards of customer service. This role requires a friendly and approachable demeanor, as well as the ability to work well in a team environment.

Experience in customer service, excellent communication skills, and a passion for heritage and culture.

Generous holiday entitlement, pension scheme, and opportunities for professional development.