Guest Services Manager

Coppin's

Covington Full-time Barista Posted Sep 19, 2026

Key Details

EmploymentFull-time

About This Role

The Guest Services Manager is responsible for overseeing the front desk operations, ensuring exceptional guest experiences, and managing the guest services team. This role includes training staff, handling guest complaints, and maintaining high service standards. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to work in a fast-paced environment.

Requirements

Minimum 3 years of experience in hotel management, excellent communication skills, and proficiency in hotel management software.

Benefits

Health insurance, paid time off, employee discounts, and professional development opportunities.