Hospitality Director

For over 20 years, Quince has set the standard for thoughtful, ingredient-driven hospitality. As a three Michelin Star restaurant, our success is built on exceptional people who are passionate about creating unforgettable guest experiences.

We are seeking an experienced Hospitality Director to lead our front-of-house service team and champion the guest experience each evening. This role is ideal for a hospitality professional who thrives on the dining room floor, enjoys developing people, and is committed to delivering world-class service with warmth, precision, and grace.

What You'll Do
- Lead and inspire the front-of-house team during nightly service.
- Create memorable guest experiences through genuine hospitality and personalized service.
- Maintain the highest standards of Michelin-level service execution.
- Engage with guests throughout service, anticipating needs and ensuring every detail is thoughtfully executed.
- Lead daily pre-service meetings and provide ongoing coaching and mentorship.
- Drive service education through continuous training in food, beverage, hospitality, and service techniques.
- Partner closely with culinary and operations leadership to ensure seamless communication and execution.
- Review upcoming reservations, VIP guests, special requests, and service strategies to prepare the team for success.
- Support the development and implementation of service standards, SOPs, and training materials.
- Foster a culture of professionalism, accountability, teamwork, and continuous improvement.

We're Looking For Someone Who
- Has significant fine dining leadership experience, preferably in Michelin-starred or luxury hospitality environments.
- Is a visible, hands-on leader who enjoys being on the floor and coaching in real time.
- Possesses exceptional emotional intelligence and communication skills.
- Has a passion for hospitality, service excellence, and guest engagement.
- Is highly organized with strong attention to detail.
- Leads with humility, professionalism, and integrity.
- Enjoys developing people and building high-performing teams.
- Thrives in a fast-paced environment while maintaining composure and warmth.

Why Quince
Joining Quince means becoming part of a team dedicated to craftsmanship, excellence, and continual growth. We believe extraordinary hospitality begins with extraordinary people, and we invest in developing leaders who inspire those around them.