Server
Key Details
About This Role
MARKET CAFE SERVER
Location: Dallas, TX
Reports To: Food & Beverage Manager
Status: Non-Exempt
Department: Social Enterprises / Operations
Rate: $7.25 + Tips
Overview of Role
The Restaurant Server is responsible for creating exceptional dining experiences by delivering warm, attentive, and personalized service to every guest who visits Bonton Farms. More than simply taking orders, this role serves as an ambassador of our mission, helping guests feel welcomed while providing knowledgeable recommendations, anticipating guest needs, and ensuring every visit reflects our commitment to hospitality, excellence, and community.
The ideal candidate is friendly, energetic, service-oriented, and thrives in a fast-paced environment. They genuinely enjoy caring for people, work well as part of a team, and understand that outstanding hospitality creates lasting relationships with our guests.
Guest Experience & Hospitality
- Welcome every guest promptly with warmth, professionalism, and genuine hospitality.
- Create a positive dining experience from arrival through departure.
- Build rapport with guests and anticipate their needs throughout the dining experience.
- Demonstrate knowledge of the menu, seasonal offerings, daily specials, and featured products.
- Make thoughtful food and beverage recommendations based on guest preferences.
- Resolve guest concerns professionally and escalate concerns to leadership when appropriate.
Food & Beverage Service
- Accurately enter guest orders into the Point-of-Sale (POS) system.
- Coordinate with kitchen and café staff to ensure timely and accurate order preparation.
- Deliver food and beverages promptly while maintaining presentation standards.
- Monitor guest tables throughout service, proactively refilling beverages and responding to requests.
Requirements
Previous restaurant, café, hospitality, or customer service experience preferred. Passion for delivering exceptional customer service. Strong verbal communication and interpersonal skills. Ability to multitask while maintaining attention to detail. Comfortable working in a fast-paced environment. Basic math skills and ability to accurately process payments. Experience operating a POS system is preferred. Reliable transportation and dependable attendance. Professional appearance and adherence to grooming standards. Demonstrates honesty, integrity, and accountability.
Benefits
Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, 401(k), Competitive salary, Dental insurance