Service Admin Assistant (Technical Aftersales)
Key Details
About This Role
The Service Admin Assistant at Yardstick provides administrative and operational support to the Technical Aftersales Department, ensuring efficient coordination of coffee equipment service activities, documentation, accounts cash flow and spare parts management. Responsibilities: process and monitor reimbursements related to service operations; maintain accurate filing of service reports and blue-copy invoices; prepare and update transmittal reports; track technician tools issuance and supplies; monitor the movement and condition of loaner espresso units issued to clients; support monitoring and safekeeping of spare parts inventory and the parts issuance and release process; ensure completeness and accuracy of service-related reports; and prepare summary reports for the Aftersales Team Lead or Manager. Qualifications: Bachelor's degree in Business Administration, Office Management or a related field; 1-2 years of administrative support, coordination or logistics experience, preferably in a technical, service or aftersales environment; strong organisational and multitasking skills; proficiency in Microsoft Office and Google Workspace. Apply with cover letter and CV to [email protected].