Order Management Specialist with German

We are looking for multilingual candidates with fluent English and German, strong communication skills, and a customer-focused mindset. Previous customer service experience is an advantage, as well as a willingness to learn and grow in an international environment. As an Order Management Specialist, you will be responsible for: - Managing an assigned portfolio of customers - Providing support and guidance to customers on products, services, and processes - Handling customer inquiries and resolving issues via phone and email - Building and maintaining effective relationships with customers, colleagues, and internal stakeholders - Performing day-to-day administrative tasks, including maintaining records and processing documentation - Supporting customers throughout the entire Order-to-Cash (O2C) process - Advising customers on order management, purchase orders, logistics, and deliveries - Ensuring accurate and timely processing of customer requests - Identifying and resolving customer issues while delivering excellent service - Collecting customer feedback and contributing to continuous service improvement Contract: 1 year with a possibility of prolongation Start: immediately Location: Prague