Sales Support Admin Executive

We are looking for a proactive and detail-oriented Admin Executive to support our Technical Team, managing the end-to-end coordination of installations, service calls, preventive maintenance, inventory, and company vehicle operations. This role is critical in ensuring seamless operations and delivering high-quality technical service to clients in the food and beverage equipment sector.

Key Responsibilities:

- Service Coordination & Scheduling
Plan and oversee daily technician schedules for installation, breakdown repair, and preventive maintenance.
Liaise with clients and technicians to ensure prompt, effective service.
Monitor job progress, document service reports, and update job records.
Analyze service metrics to enhance route efficiency and response time.
- Technical & Administrative Support
Handle procurement of spare parts, tools, and consumables.
Maintain accurate inventory records and coordinate stock replenishment.
Source vendors, negotiate pricing, and manage supplier relationships.
Prepare daily, weekly, and monthly performance and service reports.
Assist in budget planning and cost optimization.
- Fleet Management
Monitor company vehicle usage and ensure routine maintenance is completed on time.
Generate and analyze GPS tracking reports to evaluate routes and technician driving behavior.
Address vehicle-related issues including breakdowns, servicing, and accidents.
Ensure compliance with internal policies and road safety standards.
- Process Improvement & Cross-Functional Support
Identify and support operational improvement initiatives for higher efficiency and service quality.
Collaborate with other departments (sales, customer service, logistics) to align operational goals.
Perform other related duties or special projects as assigned by management.
Salary Range RM3,000 – RM4,000

- Benefits
- Medical Benefits
- Employee Engagement Activities
- Performance Bonus