Cafe & Kitchen Supervisor
Key Details
About This Role
As Café Supervisor, you will play a pivotal leadership role in the continued success and growth of this thriving venue. Leading by example, you will motivate, coach and support the café team to deliver exceptional service, maintain high operational standards and create a welcoming environment for every visitor. You will be a key presence during busy trading periods, ensuring the smooth day-to-day running of the café while fostering a positive, high-performing team culture. As Café Supervisor you will: Be a keen barista and serve high quality beverages Be able to train, coach and motivate a team Deliver excellent customer service and resolve customers queries Ensuring high standards of hygiene and food safety are maintained Manage workflow, bookings and orders during busy service periods Handling cashing up, orders, and payment processing where required Maintaining cleanliness, hygiene, and food safety standards Ensuring opening/closing procedures are followed correctly Stock management, ordering and rotation Indoor play space supervision and bookings management Assist in the preparation of food as required