Customer Service Associate

Provided exceptional customer service both in-store and online by assisting customers with product selection, skincare and beauty advice, and resolving inquiries. Processed sales transactions, managed cash handling, and maintained attractive product displays within the store. Supported online sales by responding to customer messages, processing orders, updating product information, and coordinating deliveries. Monitored stock levels, replenished inventory, and ensured products were accurately merchandised across retail and online channels. Assisted with promotions, new product launches, and social media engagement while contributing to sales targets and maintaining a positive shopping experience for customers.