Key Details
About This Role
Our IWG Direct team plays a vital role in growing our customer base. From contacting new leads to responding to inbound queries, they are the first point of contact for businesses seeking flexible workspace solutions. Whether it’s providing product information, arranging workspace tours or selling products, our team ensures every prospective customer receives the support they need to have a great day at work - every day.
Our Virtual Receptionists act as a seamless extension of our clients’ businesses, delivering exceptional customer support remotely. From handling calls and emails to routing messages, you’ll play a vital role in keeping operations running smoothly.
Requirements
Behaviours and attitude are more critical for us than experience. Our salespeople are driven and determined, and motivated to overachieve against their sales targets. We’ll expect a high-level of discipline and organisation, ensuring that you structure your time effectively to get the most value possible out of your activities. You’ll recognise the importance of delivering the perfect pitch, following up with every customer, and nailing your ‘close’ every time.
Benefits
New team members benefit from a comprehensive induction program, including eLearning on our foundations, roles, and responsibilities, complemented by workshops on sales best practices and expectations.