Service and Retreat Host – Portugal – a payment in kind worker

We are on the hunt for an Assistant Manager to help run our Sri Lanka operations from 1st June.

Soul & Surf Sri Lanka is looking for a dedicated Assistant Manager to support the day-to-day operations of our retreat. This role is ideal for someone highly organized, hospitality-trained, and passionate about delivering outstanding guest experiences.

You should be a proactive team player with excellent leadership skills, strong problem-solving abilities, and a hands-on approach to management.

Responsibilities

- Daily Operations Support – Assist in overseeing operations across all departments, ensuring smooth and efficient service.
- Guest Relations – Act as a key point of contact for retreat guests, handling check-ins, check-outs, and any queries to ensure a seamless stay.
- Maintenance Control – Oversee maintenance schedules, liaise with suppliers, and ensure the property is well maintained.
- Administration, Finance & Legal – Support administrative tasks, assist with financial tracking, budgeting, and ensure compliance with legal requirements.
- Finance Support – Assist with bookkeeping, expense tracking, and ensuring financial procedures are followed.
- Stock & Cost Control – Help monitor budgets, stock levels, and operational costs to meet financial targets.
- Health & Safety Compliance – Ensure compliance with health, safety, and hygiene regulations.
Essentials for the Role

- Proven experience in hospitality management, preferably in a hotel, retreat, or restaurant setting.
- Sri Lankans only
- Based near Ahangama or willing to relocate.
- Strong leadership, organizational, and problem-solving skills.
- Fluent in English (written and spoken).
- Ability to multitask, work under pressure, and adapt to a dynamic work environment.
- Excellent communication and interpersonal skills with a customer-focused mindset.
- Proficiency in computer systems, Google Drive, and spreadsheets for administrative and financial tasks.
How to Apply
Fill out the form below and include a quick overview paragraph explaining why you’d be the perfect fit for this role. Highlight your understanding of our ethos, background, and what makes you a great match for Soul & Surf.
Please attach your CV and provide three references, including their names and contact details.