SALES REPRESENTATIVE

Job Description:
- Franchisee Relations: Assist in handling franchisee inquiries and concerns related to availability of stocks, purchase order, stores, policies, procedures, and conflict resolution
- Franchisee Engagement: Assist in the education of newly onboarded franchisees, especially in relation to BigBrew’s ordering processes, tools, payment methods, delivery options, and other best practices.
- Communication: Serve as a point of contact for franchisees to get the latest information on engagement-related rules and policies, announcements, and memorandums.
- Franchisee Support: Provide general administrative support to the Client Management department and management as needed.
- Other Responsibilities: Perform other duties as assigned by the Sales Head