Groups, Conference and Events Manager

Why Join Apex Hotels ?
You will receive a warm welcome into the Apex family on joining us as a Group,Conference,and Events Manager in Edinburgh. We genuinely care about our guests and each other and we show this through our family values of Trust, Passion, Friendliness and Teamwork. It is these values that support you to be yourself here at Apex Hotels. By bringing your own personality, passion, and ideas to the role, you will add a new dynamic to our innovative and supportive Events and Group Team. We believe it is our personality, style and friendliness that makes Apex Hotels.

Main Purpose of Job
To lead and inspire a regional team of event planners, a pivotal role responsible for driving event sales performance, ensuring operational excellence, and delivering exceptional client experiences across all conference and event spaces.

Specific Tasks
Leadership & Team Management
- Responsible for delivery of both personal and team KPI’s
- Lead, coach, and develop a team of on-site conference and events planners across multiple hotel locations.
- Foster a high-performance culture focused on collaboration, accountability, and continuous improvement.
- Ensuring the team deliver performance metrics, conversion rates, and pipeline activity to identify growth opportunities

Sales & Revenue Management
- Drive conference and event revenue across the region and wider group, working closely with Head of Groups, Conference & Events, other regional GCE Managers, proactive sales teams and revenue managers.
- Analyse and pre-emption of GC&E revenue risk and gaps, working with regional Head of GC&E to develop and implement strategies to address revenue gaps
- Input to and support the development and execution of regional sales strategies and promotional campaigns.

Client Relationship Management
- Act as a senior point of contact for key clients and high-value events, ensuring exceptional service delivery.
- Oversee the end-to-end planning and execution of complex and/or multi-site events.
- Ensure consistent service standards and client satisfaction across all properties.

Operational Excellence
- Ensure team follow event planning processes and documentation across primary region
- Ensure compliance with brand standards, health & safety, and legal requirements.
- Collaborate with key stake holders including hotel operational teams to ensure seamless event delivery.

Reporting
- Lead on regular performance reports and insights to senior leadership.

Reporting Structure
- Head of Groups Conference & Events Scotland
- This post has management responsibility for GCE Assistant Manager and GCE Executives
- Whilst this role will have accountability to a specific primary region, as business needs require, this will expand to cover all Apex Hotels and locations to the same standard and role responsibilities

About you:
You will be a true people person, dedicated to the development and growth of our people and our culture. Through your personal credibility you will naturally create, develop and sustain high trust relationships with all stakeholders. You will have a real passion for events, and you will have excellent attention to detail in order to provide consistent standards. You will be great at multi-tasking, you will be efficient at solving guest/client enquiries and all with a smile and infectious personality!