Cafe Supervisor / Assistant Manager

Blåbär is a Nordic café, design store, and deli in Putney, South West London. We're all about helping people live a life more Nordic—offering quality coffee, Scandinavian-inspired food, contemporary homeware, gifts, and a deli full of Nordic treats, all in a warm, welcoming space.

About the role:
We’re looking for a hands-on Supervisor to help run the café floor and lead our small, dedicated team. Having been a fixture in Putney for 10 years, we have a loyal community of regulars and we take a lot of pride in the quality of our service. We need someone who leads by example and understands what it takes to keep those standards high.

This is a busy, varied role where you’ll be the "go-to" person on shift, making sure everything from the coffee quality to the shop display is spot on. We operate with a flat hierarchy, so you’ll be working closely with the owners and the team in a collaborative, supportive environment.

Key Duties & Responsibilities
Leading the Floor: Taking charge of the daily flow, from opening up in the morning to making sure the space stays tidy and welcoming all day.
Coffee & Food: Serve high-quality specialty coffee and fika with focus on presentation, and manage efficient food preparation during peak periods. Supporting the Team: Helping our staff stay organized and proactive, making sure everyone knows their tasks and feels supported.
Customer Service: Building genuine relationships with our local regulars and ensuring every visitor feels the friendly hospitality we are known for.
Inventory & Maintenance: Checking stock levels, handling daily operations, and generally "rolling up your sleeves" to help wherever is needed ensuring all areas remain organized and well-presented.
Retail Support: Providing assistance in the design store as needed, advising customers on our homeware and deli.

About You
Experience: You’ll need experience in a fast-paced café or specialty coffee shop.
Leadership Skills: Previous experience in a supervisory or senior role is preferred.
Barista Proficiency: Ability to work confidently on a professional espresso machine (barista experience is a significant advantage).
Calm & Proactive: You’re someone who stays level-headed when it’s busy and is always looking for ways to make things run smoother.
A People Person: You genuinely enjoy customer service and have a positive, energetic approach to work.
Reliable: You’re looking for a stable, full-time role and are happy to commit to weekend shifts.
Nordic Interest: A little knowledge of, or interest in, Nordic culture and design is always a plus.
Flexibility: Must be available to work weekends and commit to a consistent 35–40 hour weekly schedule.

What we offer:
Free coffee and lunch on shifts
An opportunity to have an input and to shape Blåbärs future
An enjoyable and open working environment and to be part of a friendly and passionate team
Company pension scheme
Discount in the Blåbär cafe and shop

Details:
Opening Hours: 9 – 5 every day, with shifts between 8.30 – 5.30
Pay: £14.50 - £15 / h
Full-time: 32 - 40 hours/week
Start date: April
Must have the right to work in the UK
Please submit your cover letter and resume to [email protected].