Assistant Manager

Blooming Grounds Downtown is looking for a full time assistant manager who can help the manager & ensure daily operations run smoothly. Common responsibilities for this role include: Operational Responsibilities • Open and/or close the store as scheduled • Oversee daily operations, ensuring efficiency and consistency • Ensure proper functioning of equipment and cleanliness of the shop • Maintain stock levels and place supply orders when needed • Prepare and serve beverages/food when needed during busy periods for this role include: Team Management • Supervise baristas and shift leaders during shifts • Assist with staff training and onboarding of new hires • Create and adjust staff schedules • Monitor staff performance and provide feedback • Promote a positive and productive work environment Customer Service • Ensure excellent customer service is consistently delivered • Handle customer complaints or concerns in a professional manner • Resolve issues quickly to maintain customer satisfaction Cash Handling & Sales • Supervise cash handling and register procedures • Conduct daily cash counts and bank deposits if required • Monitor sales and suggest strategies to improve revenue • Assist with inventory tracking and cost control Compliance & Safety • Ensure compliance with health, safety, and sanitation regulations • Maintain cleanliness and organization of front and back-of-house areas • Assist in enforcing company policies and procedures Support Management • Report directly to the Store Manager or Owner • Assist with special promotions, events, or seasonal campaigns • Fill in for the manager during absences With benefits of Paid Time Off (PTO) & a Simple IRA Match.