Cook

Role Profile: Cook​ ​​ Business: Angel Trust, Kingsway Bishop Auckland ​ Reports to: Coffee Shop/Pantry Manager ​ Department/Team: Beehive Coffee Shop ​ Role Deliverables The purpose of this role is to prepare high‑quality food items that complement the coffee shop’s menu and enhance the overall customer experience. ​ The cook ensures all dishes are prepared efficiently, consistently, and in line with food safety standards. This role supports the smooth operation of the kitchen by maintaining cleanliness, managing stock levels, and working collaboratively with the team to deliver excellent service. ​ ​Main Responsibilities Food Preparation & Service Prepare, cook, and plate menu items (e.g., breakfast, sandwiches, toasties/panini, soups, salads, bakes, and light meals) to brand standards. Ensure consistency in taste, presentation, portion sizes, and timing. Deliver orders promptly during busy periods without compromising quality. ​ Food Safety, Hygiene & Allergen Control Adhere to food safety legislation and internal policies (temperature controls, cleaning schedules, Stock rotation). Rigorously follow allergen protocols and complete allergen matrix updates; communicate clearly with front-of-house on allergen risks. Maintain daily records (e.g., temperature logs, deliveries, cleaning checklists). ​ Kitchen Organisation & Stock Keep prep areas, equipment, and storage clean, tidy, and compliant at all times. Label and date all items; manage stock rotation to minimise waste. Assist with stock counts, placing orders, and receiving deliveries. ​ Collaboration & Customer Experience Work closely with baristas and front-of-house to coordinate orders and resolve issues quickly. Support menu changes, seasonal specials, and upselling opportunities through product knowledge. Provide a friendly, can-do attitude that supports a welcoming café environment. ​ Standards & Continuous Improvement Follow all opening/closing, food storage, and waste management procedures. Suggest improvements to menu items, prep methods, and kitchen workflow. Uphold brand standards, sustainability goals, and health & safety practices. ​ Direct Reports Coffee Shop Manager Role Requirements ​ 1. Cooking Skills Ability to prepare and cook a range of café‑style dishes (breakfast items, sandwiches, paninis, salads, soups, simple hot meals). Strong understanding of food preparation techniques, portion control, and presentation standards. Basic baking or pastry knowledge is an advantage. 2. Food Safety & Hygiene Knowledge of food safety regulations (temperature control, cross‑contamination, allergen awareness). Ability to follow HACCP procedures and maintain accurate logs. Understanding of dietary requirements (vegetarian, vegan, gluten‑free). 3. Organisation & Time Management Ability to work quickly and efficiently, especially during peak service. Strong multitasking skills, handling prep, cooking, and cleaning simultaneously. Excellent ability to prioritise tasks in a busy environment. 4. Teamwork & Communication Clear communication with baristas and front‑of‑house to ensure smooth order flow. Positive and collaborative attitude within a small, close‑knit team. Ability to support colleagues during busy periods. 5. Attention to Detail Consistent quality in taste, presentation, and portions. Careful attention to allergen instructions and customer dietary requests. Accuracy in following recipes, prep lists, and cleaning schedules. 6. Customer Focus Understanding that the food contributes directly to customer satisfaction. Flexibility to adapt to customer requests where possible. Professional attitude that supports a welcoming café environment. 7. Reliability & Professionalism Punctual, dependable, and trustworthy. Takes pride in maintaining cleanliness and high standards. Calm under pressure with a proactive approach to problem‑solving. 8. Service Experience Experience in a similar service role is required, handling cheques in a busy kitchen environment to ensure a seamle…