☕
Customer service manager
Key Details
EmploymentFull Time
About This Role
As a Customer Service Manager, you will lead our customer service team to ensure the highest level of service to our clients. Responsibilities include managing customer inquiries, resolving issues, and implementing service improvements. You will also be responsible for training and developing team members to enhance their skills and performance. Requirements: Proven experience in customer service management, excellent communication skills, and a passion for coffee. We offer a competitive salary, opportunities for professional development, and a dynamic work environment.