General Manager

Key Responsibilities: Lead and inspire a passionate team to deliver exceptional customer experiences in our café and pizzeria. Oversee daily operations, ensuring smooth service and maintaining the highest standards of food quality and hygiene. Manage inventory, sourcing local and sustainable ingredients to uphold our commitment to freshness and ethical practices. Foster strong relationships with suppliers, staff, and the local community. Drive business growth through effective marketing, community engagement, and exceptional service standards. Ensure compliance with all health and safety regulations. Manage staff recruitment, training, scheduling, and performance reviews, promoting an inclusive and supportive workplace culture. Monitor financial performance, including budgeting, cost control, and sales reporting. What We’re Looking For: Proven experience managing a busy café or pizzeria with a focus on organic and artisanal food. Passion for locally sourced, sustainable ingredients and understanding of food provenance. Strong leadership and team management skills with a friendly, approachable manner. Excellent organisational and problem-solving abilities. Ability to maintain a warm and welcoming atmosphere for customers and staff alike. Commitment to upholding high standards of quality, cleanliness and customer service. Why Join Collective Kennington? Be part of a close-knit, community-focused business passionate about handmade, organic food. Work in a friendly environment where care and attention to detail are paramount. Opportunity to contribute to a growing brand dedicated to sustainability and local sourcing. Competitive salary with staff discounts and benefits. If you thrive in a fast-paced, heartfelt environment and want to lead a team committed to the highest standards of quality and community spirit, we’d love to hear from you.