Sharetea Associate

Responsibilities: Provide exceptional customer service by connecting with customers and having a customer focused mentality Follow Sharetea standard operating procedures, including safety and emergency precautions, cash handling, and providing high quality products to customers Provide positive feedback to encourage teammates and provide assistance and coaching as required Maintain a professional attitude towards customer problems or complaints Ensure interior and exterior of store is maintained to company standards Assist in the setup of special events Maintain and track store inventory Assist in all operating functions, including store maintenance, administrative duties, inventory management, etc. Requirements: Be a tea lover! Have an enthusiastic attitude Be a team player The ability to learn quickly Problem solving skills Maintain consistent punctuality and attendance The ability to accurately follow instructions, including company policies and procedures The ability to multitask in a fast-paced environment Good interpersonal, communication, and organizational skills Retail service experience in food service setting is a plus Conversational ability in Mandarin or Cantonese is a plus.