Team Member (Barista & Cashier)
Key Details
About This Role
Yely's mission is to serve a memorable customer experience with high quality ingredients. The role of a barista is integral to our team in cultivating an honest work environment and providing quality customer service. To successfully thrive in this position, you'll need to excel in a fast paced environment and meet the requirements below.
Key Responsibilities
- Maintains positivity and professional attitude while promoting excellent customer service
- Acts with integrity, honesty, and knowledge that aligns with the company value and mission.
- Greets all customers with friendly and enthusiastic service.
- Follows cafe operational policies and procedures, including safety procedures to ensure the safety of all team members.
- Answers customer questions regarding our products, preparation, and product quality.
- Routinely cleans the work space, including the bar area, equipment, floor, windows, dining room operations.
- Prepare, cook, and brew - toppings, tea, and coffee as needed.
- Restock shelves when necessary and routinely support inventory count.
Skills
- Strong interpersonal skills with excellent customer service
- Effective communicator
- Ability to work in a fast-paced environment
- Ability to learn quickly
Other
- May be required to work special events, as needed
- May be asked to work overtime or on holidays, as needed