Experienced Baker

Overview
The post holder will oversee the management of private and corporate catering events, working closely with the Head Of Catering to ensure the delivery of high quality service and products for every event. Responsible day to day management of the corporate client orders. The post holder will work closely with the Catering Manager to ensure all daily tasks are fulfilled to a high standard.

Key Responsibilities
Drive excellent client experiences by consistently delivering a high standard of product and customer service led by engaged and friendly staff.
Oversee the management and organisation of the catering inbox, calendar and protocol through catering management systems such as Catersoft.
Responsible for managing the both sweet and savoury displays ensuring our celebration feast displays look bountiful, abundant and colourful whilst appropriately organised for efficient serving to guests.
Maintaining a clean and safe working environment before, during and after events.
Assisting with our corporate ‘prep and pack’ shifts for office lunches in our central kitchen for regular and new clients ensuring all private and corporate orders are appropriately packed to a high standard with the correct allergen labelling and delivered to clients within the agreed timeframe.
Representing Fed at meetings and catering bookings when required and responding to the needs of the business by covering other positions where necessary.
Work closely with the senior management team in all areas of work and carry out any other reasonable requests from the business owners in order to support the maintenance and growth of Fed.

Key Performance Indicators
An informed and up to date team with a clear brief and understanding of what each event will entail and provides a good representation of Fed. A well organised diary and schedule to ensure availability to assist with the catering managers requests and willingness to provide positive and helpful support. All catering events are successfully delivered to the brief with KPI management on budget. A growing catering business alongside Fed sites, with new opportunities for bookings and sales identified over time.