Customer Service Representative

Role: Customer Service Representative ​ Status: Part-time or Full-time Reports To: Store Manager & Training Manager ​ About This Role ​ At Rybrew, you’re not just making sandwiches and serving beer — you’re making someone’s day. ​ This is a hands-on, fast-paced, customer-facing role for someone who: ​ Enjoys connecting with neighbors and regulars Takes pride in quality food & clean spaces Appreciates different styles of beer Thrives in a fast-moving, team-focused kitchen Wants work/life balance in a positive work environment Key Responsibilities ​ Deliver genuine, friendly service — every time Learn and memorize our menu and beer offerings (we’ll help!) Support on prep, register, and sandwich/salad line Keep the store clean, organized, and efficient Communicate clearly with the team during busy shifts Support others, jump in where needed, and move with urgency Show curiosity, ask questions, and give/receive feedback What We Look For ​ You don’t need culinary school experience — you just need: A willingness to learn + grow your skills A positive, team-first attitude Good communication under pressure A sense of urgency with attention to detail A real interest in making someone’s day through food, beer & service Shift Expectations ​ Must be available weekends Typical shifts range between 10AM–10PM Part-time: 3 shifts/week minimum 6- 8 hours/day Full-time: 4–5 shifts/week 6- 8 hours/day Compensation & Perks ​ Competitive hourly pay + tip sharing Regular raises tied to skill growth + tests Discounted shift meals + beer Flexible scheduling with work/life balance in mind Growth path to Supervisor & more now hiring for:think you're a good fit?Attach ResumeUpload PDF, DocUpload supported file (Max 15MB)Thanks for your interest!Hire Me!