Customer Service Representative

Role: Customer Service Representative Status: Part-time or Full-time Reports To: Store Manager & Training Manager ​​ About This Role ​ At Rybread, you’re not just making sandwiches — you’re making someone’s day. ​ This is a hands-on, fast-paced, customer-facing role for someone who: ​ Enjoys connecting with neighbors and regulars Takes pride in quality food & clean spaces Thrives in a fast-moving, team-focused kitchen Wants work/life balance in a positive work environment Key Responsibilities ​ Deliver genuine, friendly service — every time Learn and memorize our menu (we’ll help!) Support on prep, register, and sandwich/salad/smoothie line Keep the store clean, organized, and efficient Communicate clearly with the team during busy shifts Support others, jump in where needed, and move with urgency Show curiosity, ask questions, and give/receive feedback What We Look For ​ You don’t need culinary school experience — you just need: ​ A willingness to learn + grow your skills A positive, team-first attitude Good communication under pressure A sense of urgency with attention to detail A real interest in making someone’s day through food & service Shift Expectations ​ Must be available weekends Typical shifts range between 6:30 AM– 6 PM Part-time: 3 shifts/week minimum 6- 8 hours/day Full-time: 4–5 shifts/week 6- 8 hours/day Compensation & Perks ​ Competitive hourly pay + tip sharing Regular raises tied to skill growth + tests Discounted shift meals Flexible scheduling with work/life balance in mind Growth path to Supervisor & more