Fulfillment Manager

The Fulfillment Manager is a full-time position responsible for organizing and executing all of the daily coffee orders for wholesale and for retail. They are the backbone of our coffee program, handling orders of all kinds with intention and detail. The Fulfillment Manager is someone who likes to be active, can move quickly while paying attention to detail, and enjoys building relationships with customers. The Fulfillment Manager must be people oriented, detail focused, and highly self-motivated. Competitive pay based on experience, reach out for more information. Reviews and salary raises are given every 6 months and are based on performance. Job duties/responsibilities include: Attending weekly Coffee Ops Level 10 Meetings Fulfilling coffee and related packaging orders Driving the Coffea delivery vehicle to our cafés and wholesale partners Building and maintaining good relationships with our wholesale partners by being reliable, keeping communication open, and problem solving delivery issues Helping maintain a clean and organized work environment at the warehouse and in the lab Keeping the delivery vehicle clean and reporting any repair needs Leading and training wholesale assistants Organizing schedules and logistics Communicating and collaborating with the roasting team to efficiently organize roasting/fulfillment days Communicating and collaborating with the Wholesale Director and Cafe Managers to maintain a comprehensive overview of operations Maintaining and responding to the [email protected] email Contributing to innovation in technology and efficiency in production Managing inventory Communicating within the company and with external partners Utilizing software for efficiencies Problem solving Must have a current driver’s license and be able to lift up to 50 lbs regularly.