Receptionist / Guest Service Agent

As a Receptionist / Guest Service Agent, you will provide a warm welcome to guests, manage check-ins and check-outs, and serve as the main point of contact for both internal and external guests. You will handle concierge-related tasks, manage reservations, and address guest inquiries. This role requires strong administrative skills and the ability to handle complaints effectively. You will also guide guests to various locations within the hotel and manage necessary administrative tasks. This position offers a dynamic work environment in a growing family business.