Lead Barista

We’re looking for a skilled coffee professional to train our barista team, assist the shop manager, and ensure exceptional coffee quality and service. The Lead Barista will develop the team's technical skills, and assist with coffee and drink roll outs. They ensure our crew is confident and ready to serve the outstanding coffee with the top-notch hospitality.

### **What you’ll do:**
- Train baristas on techniques, workflows, procedures, and coffee concepts
- Be the manager’s representative and lead team in the absence of manager
- Resolve customer complaints, ensure all tasks and side work are completed
- Develop and update coffee and drink recipes with quality assurance
- Train staff on procedures and standards for every coffee and tea product
- Maintain training records and assist with ingredient sourcing
- Organize barista development activities to continue growth/education
- Share coffee knowledge through ongoing research and experimentation
- Perform all duties required of baristas
- Uphold PERC’s mission and values in their work

### **What we’re looking for people who:**
- Have at least one year of specialty coffee experience
- Have training, teaching, or coaching experience
- Strong knowledge of coffee extraction and equipment
- Have an inclusive mindset and team-player attitude
- Have a service-first mentality with a willingness to learn
- Has the ability to communicate professionally
- Is an active listener and is fully present
- Have a positive outlook to challenges at work
- Is able to give and receive constructive feedback
- Are honest, dependable, and punctual
- Ability to stand for up to 8 hours, repeatedly lift and carry up to 30lbs, and make repetitive hand and arm motions including tamping espresso
- Ability to participate in quality assurance of products, including tasting espresso

### **Job Requirements:**
- Have one year of specialty coffee and barista experience
- We hire for full-time lead barista positions as available
- Full-time (30–40 hrs/week), 5 shifts a week
- Available for shifts starting between 6am -12pm
- weekend availability is required

### **Compensation & Benefits:**
- $16/hr plus tips
- Health, vision, & dental insurance
- Paid time off
- Paid sick leave
- Free coffee and swag

### The job description above does not list each and every job responsibility of a lead barista. Other duties and responsibilities may be assigned as necessary.

### At PERC, we value diversity and encourage everyone to apply, even if you don’t meet every qualification. We are an equal-opportunity employer and believe our differences make us stronger. We encourage you to apply to roles that would make you excited to come to work everyday.