Barista

A Zen Coffee Company Barista is responsible for embodying our mission of creating an environment where our customers feel they are one of our own. The Barista does this by creating a culture of excellent customer service, preparing and serving quality food and beverages and remaining teachable while working together with fellow employees.

Barista Job Duties:
- Embody company mission, vision, values
- Prepare beverages and food according to company standards
- Communicates with staff through appropriate Slack Channels
- Follow appropriate policies and procedures for register and cash handling
- Report all safety related concerns to Owners
- Complete task list assignments during shift
- Fulfill open, mid, and closing shift procedures according to cafe standards
- Strive for team work and good communication while interacting with co-workers
- Pursue relationships with customers and co-workers while maintaining a high level of professionalism
- Proficiency in coffee grinder and espresso machine operations
- Proficiency in palate development and dialing in espresso
- Proficiency in milk steaming and latte art
- Ability to speak knowledgeably about Zen Coffee Company and Dapper & Wise coffees
- Stay up to date with company classes and events
- Answer customer questions/complaints and direct to Shift Supervisor or Owner, whether in person or over the phone
- Attend All Staff Meetings as scheduled
- Help in maintaining a clean and functional shop

Physical Requirements:
The physical demands described here are representative of those that must be met by the Zen Barista to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions, provided such accommodations do not create an undue hardship for the Company. The employee must occasionally lift and/or move up to 50 lbs., while performing the duties of this job, the employee is required to stand for long periods of time; frequently walk, use hands and fingers, handle or feel, reach with hands and arms, talk and hear; occasionally sit, climb or balance, stoop, kneel, crouch or crawl.