Service Technician

Lost Sock Roasters is hiring a full-time Service Technician to lead our growing equipment service division. We’re looking for someone with at least 1 year of hands-on coffee tech experience, who thrives on autonomy, takes pride in their craft, and understands that great service protects relationships as much as it fixes machines. Experience with La Marzocco and Slayer Espresso equipment is strongly preferred. About the Role This is a leadership position reporting directly to ownership. You will: Help build and lead Lost Sock’s equipment service division Oversee client relationships with urgency and professionalism Manage and help improve service systems, SOPs, and tracking tools Perform maintenance, repairs, troubleshooting, and installations Source and manage parts and inventory Represent the Lost Sock brand with integrity and care This role requires initiative, strong communication, organization, and full dedication to protecting client relationships and company information. Qualifications Minimum 1 year experience in coffee service tech Strong mechanical and electrical troubleshooting skills Experience with La Marzocco and/or Slayer machines preferred Ability to work independently and manage time effectively Professional communication and customer service skills Valid driver’s license and reliable transportation Compensation & Benefits Competitive Full-Time Salary 40 hours/week (flexibility required for urgent or off-hours service needs) 80 hours PTO per year 80 hours paid sick leave (with doctor’s note) 401(k) with company match Healthcare reimbursement Employee meals and discounts If you’re excited about building something from the ground up and becoming the face of a growing service division within a respected specialty coffee company, we’d love to hear from you. To apply: Fill out this survey and your resume to [email protected].