Seasonal Scooper (PT/FT)

In a nutshell: Deliver memorable ice cream experiences to our customers with exceptional and fun service. Our seasonal scoopers are the face of our little ice cream shop. They are the first impression, the ice cream educators and whisperers, and the cone crafters. With all the unexpected flavours we offer, our scoopers make even unfamiliar ingredients and combinations exciting and approachable to everyone through their stellar product knowledge. They celebrate the local produce that goes into our ice creams and help customers gain an even deeper appreciation for all that Ottawa has to offer. With patient explanations and tailored suggestions, our scoopers help each customer walk away with something they love.

Responsibilities:
- Create and maintain a tidy and welcoming shop that is inclusive and fun for our whole community
- Direct customer flow and impart product knowledge with confidence
- Make & serve beautiful scoops of ice cream and cafe drinks
- Make waffle cones and keep ingredients, supplies, and other shop items well stocked
- Prepare packaging for ice cream, ice cream treats, and waffle cone chips
- Conduct end-of-day duties such as cleaning and counting cash
- Potentially scooping and serving at an off-site event or pop-up.

Requirements:
- Able to work on your feet for 5-9 hours with energy and warmth.
- Able to work evenings and weekends!
- Available April - October.
- Happy to accommodate reduced hours during the school year for students.
- Comfortable working with a face mask.
- Preferred: Previous food or retail experience, especially barista experience
- Food handler certification
- Valid drivers license

We proudly offer the following benefits:
- $18/hr for first 80hrs of training, $23.40/hr for the rest of the season.
- Paid breaks and 32 hours of paid sick time after probation (1-month)
- 35% staff discount
- Professional development and year-round opportunity based on mutual need/availability.
- A fun & engaged team in an intimate small business
- All the ice cream!

Application deadline Monday Apr 6th 11:59pm. Application submitted earlier than later are appreciated. Email your application to [email protected]. Please let us know: your ideal weekly hours (indicate a specific range or choose part-time or full-time) if you prefer to start in early or late April if there is an interest to stay year-round.