Team Member

COVA Brewing Company, located in the East Beach area in Norfolk, VA, is looking for full time and part time team members. COVA is looking to build a team of people who are passionate about community. We will teach you everything you need to know through our exceptional training program. We hire for attitude and train for skill.

**Report to:** Shift Leads, Operations Managers,. & General Manager

**Employment type:** Hourly

**Experience/Qualifications**
- No experience necessary, but preferred
- Must take a course and pass a test as a certified Food Handler and Alcohol Server

**Core Responsibilities**
- Create a welcoming environment
- Be a strong advocate for the COVA brand, both in-house and outside the building
- Become proficient as a Barista and as a Tap Ambassador
- Work efficiently in a team and independently
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Maintain a clean working space
- Comply with health and safety regulations
- Maintain consistent attendance when scheduled and be punctual

**Skills**
- Excellent customer service (listening and verbal communication skills)
- Ability to work in a team environment

**Tasks**
- Work at the coffee bar as well as at the tap wall
- Take customer orders and collect payment
- Make exceptional drinks using the espresso machine
- Assemble and serve food and drink in accordance to COVA’s recipe and presentation guidelines
- Restock supplies
- Explain beer styles and serving basics to customers
- Explain the Pour My Beer system and help customers navigate along the tap wall
- Suggest menu items and beer styles customers might enjoy

**Additional Requirements**
- Able to stand 100% of your shift (4-8hrs)
- Able to lift 25-50lbs
- Exposure to cold and heat
- Must work weekends

**Compensation:**
- Starting pay: $8.50 hour plus tips. (Pay rate increases based on merit)

**Hours**
- Full time and part time

**Additional Compensation**
- Tips
- One free non-alcoholic beverage per shift
- Store discount on merchandise, coffee beverages, and cans when not working.

- No experience necessary, but preferred
- Must pass a certified Food Handler and Alcohol Server course
- Excellent customer service skills
- Ability to work in a team environment

One free non-alcoholic beverage per shift, store discount on merchandise, coffee beverages, and cans when not working.