Customer Service & Coffee Specialist

As a Customer Service & Coffee Specialist, you will be the face of Cape Coffee Beans, providing exceptional service to our customers both in-store and online. Responsibilities include: - Engaging with customers to understand their coffee needs and preferences. - Assisting customers with product selection and providing brewing advice. - Handling customer inquiries via live chat, email, and phone. - Maintaining a clean and organized store environment. Requirements: - Passion for coffee and excellent customer service skills. - Previous retail or customer service experience preferred. - Strong communication skills and a friendly demeanor. Benefits: - Competitive salary and employee discounts on products. - Opportunities for training and development in coffee knowledge. - A dynamic and supportive work environment.