Sourdough Baker
Key Details
About This Role
As a Host at Lola’s, you are the first expression of our hospitality. You embody the spirit of “Lola”—welcoming, intuitive, and grounded in care. You set the tone for each guest’s experience, creating an environment where people feel seen, comfortable, and invited to stay awhile.
This role goes beyond managing a waitlist—it’s about holding space for connection, pacing the room with intention, and ensuring every guest interaction reflects our values.
**Key Responsibilities**
- Welcome every guest with warmth, presence, and genuine care
- Manage reservations and waitlists with accuracy and flow
- Thoughtfully pace seating to support both guest experience and team success
- Communicate clearly with guests and team members to maintain harmony in the dining room
- Anticipate and respond to guest needs and offer a hospitality experience that feels natural, not transactional
- Answer phones and provide helpful, informed responses about the restaurant
- Present a clean, calm, and inviting host stand and entry space
- Maintain awareness of table status and dining room activity
- Support the team wherever needed to create a seamless service
- Offer a sincere and memorable farewell, inviting guests back into our community
**Qualifications**
- Previous host or hospitality experience strongly preferred, but not required
- Strong communication and interpersonal skills
- Ability to stay grounded and organized in a fast-paced environment
- A natural sense of empathy and awareness of others
- Team-oriented mindset with a willingness to jump in and help
- Availability for Saturday and Sunday brunch is a must